Leasing + resident operations
Marketing, showings, screening, lease administration, renewals, resident communication, and move coordination.
Request a portfolio reviewRochester apartment buildings + portfolios
Multifamily management built close to the work.
Local operations for Rochester owners who need more than rent collection: accountable leasing, resident communication, maintenance coordination, reporting, and a practical transition plan for the whole asset.
For owners who need operating depth
Small-property discipline. Portfolio-scale accountability.
Our portfolio was built one property and one owner relationship at a time. That creates a useful operating habit: details do not disappear inside the size of the assignment. We now bring that hands-on discipline to larger apartment buildings, mixed-use properties, and multifamily portfolios that need a responsive Rochester team.
Maintenance coordination
Work-order triage, vendor oversight, unit turns, inspections, and property-service coordination through one accountable operating relationship.
Owner reporting
Clear financial and operating information so ownership can see what is happening across the property or portfolio.
Management transitions
A structured review of leases, deposits, resident records, open work, vendors, systems, and immediate risks before the handoff.
Changing management companies?
The first job is protecting continuity.
A transition is not just moving files. Residents need to know where to pay and who to contact. Open maintenance cannot vanish. Deposits, leases, vendor obligations, and owner reporting all need a verified handoff.
- 01Inventory the facts
Leases, ledgers, deposits, open work, vendors, access, utilities, compliance items, and current resident issues.
- 02Set the communication plan
Define owner contacts, escalation paths, resident notices, reporting expectations, and decision authority.
- 03Stabilize operations
Prioritize urgent risks, protect cash flow, and establish a practical operating rhythm for the property.
Rochester-specific operations
Local rules and market swings change the math.
Rochester owners are navigating seasonal leasing demand, maintenance costs, changing insurance and tax pressure, and New York’s Good Cause Eviction framework. We approach those issues as operating decisions—not generic talking points—and document the plan with the owner.
Common owner questions
Clear answers before a proposal.
How large is Updegraff Management’s current portfolio?
The portfolio fluctuates as clients buy, sell, and reposition assets, but typically includes approximately 350 to 450 units under management.
What kinds of multifamily properties do you manage?
Roughly 80% of the current portfolio is made up of one- to four-family properties. The balance includes larger multifamily buildings, mixed-use assets, and select commercial properties in the Rochester region.
Can you take over an apartment building from another management company?
Yes. We begin with a practical review of leases, resident records, open work, vendor relationships, reporting, and owner priorities so the transition has clear responsibilities and fewer dropped details.
Do you manage HOAs or condominium associations?
Our current focus is rental-property management. We are open to discussing future community-management opportunities, but we do not present HOA or condominium-association management as an established service line today.
Multifamily + portfolio owners
Let’s review the property, not just quote a percentage.
Tell us what you own, what is working, what is not, and what a successful transition would look like. The inquiry is logged and alerts multiple members of the team.
(585) 766-77511039 Monroe Avenue, Rochester, NY 14620